Patek Philippe Hour Glass from 1947

Adjusters for trustworthiness are reviews from customers. Ratings are collected on Google, Ebay, Chrono24 to name a few.

Another plus is if the online store is a Trusted Shops. Trusted Shops costs the shop operator money. You set conditions for the shop. Both during the initial qualification and at regular intervals.

Are checked:

Identity & availability: Can the shop be reached quickly by phone/mail?

Security & data protection: personal data is protected

Withdrawal & return: complete and permissible legal formulations

Products & costs: clear, understandable description and display of delivery costs

Order & transparency: the process is checked with test orders

Service & shopping experience: positive customer experience, ie the shop must be rated at least 3.0 by the customers.

Another important criterion is that the imprint of the shop names a person responsible or the owner who you can also google and who is "real". A landline telephone number and/or a shop are also to be rated positively.

The authenticity of the luxury watch plays a major role. Lay
Original papers and box? This is not the case with older models
always the case, rules like: is the watch dealer
trustworthy? What reviews are there?

What is the condition of the watch? Take a look at the photos or, even better, look at the watch you want on site. Are there slight signs of wear or deep scratches? How is that
Behavior of the watch? - Can the seller answer these questions?

A history of the luxury watch increases the value of the watch.

Compare market prices
- whereby the brand, the model and the material are crucial here.
Find out about the market situation, the price differences
can be significant.

And if you buy your luxury watch from a jeweler/watch dealer you will receive a 1-year guarantee on the watch. If you buy from a private seller you will not receive a guarantee.

The original papers and the experience of a watch dealer document the authenticity. Andrea's passion for watches has existed for over 35 years. He recognizes quickly
whether the watch is a fake or not.

The fakes are becoming more and more professional, which one does not recognize immediately. A look inside the watch is essential here. We work with experienced master watchmakers who subject each watch to an authenticity check.

If the watch does not have original papers, we will certify its authenticity in the form of a certificate. We will document the reference/serial number in the personalized watches24 invoice.

Yes, we take new photos of each watch. Invest a lot of time in the photos! The demand on us is to depict the watch in detail. The photos are taken in our photo studio. The images are neither retouched nor revised. We show the watch exactly as it is.

Moisture is usually an elemental damage.

When the watch is first delivered, manufacturers of luxury watches specify the depth to which the watch is water-resistant, expressed in bar. Depending on the brand manufacturer, this information can be found on the case back or dial or in the product description.

If your watch has 10 bar, this means: bathing, showering or washing your hands. The watch has been tested for water resistance up to 10 bar, which corresponds to the pressure of an assumed water column of 100 meters.

Over time, the tightness changes due to external influences. An example: the watch heats up in the sun and you jump with it
clock in the water. The temperature difference is not beneficial for the case, it deforms minimally. water gets in!

The water resistance test shows the “current” condition of the watch. It is not a permanent quality. Do you want to go into the water with your watch?
go, a leak test at the watchmaker / jeweler is necessary.

Are you specifically looking for a watch for swimming or diving? Talk to us and we will advise you.

Our guarantee promise includes no moisture damage.

We calculate the prices in terms of the end consumer. The price consists of the purchase price, the overhaul of the watch and the setting in the online shop including the high-quality photos until the sale. You will find that we calculate the prices fairly. We kindly ask you to refrain from inquiring what is the last price. Thank you very much!

With the first purchase, you will receive your luxury watch with the manufacturer's original leather strap. Leather straps are subject to wear and tear over time
You usually need a new one every 1.5 - 2 years. In the item description, we indicate which bracelet is currently mounted on the watch.

We have a variety of high quality alligator leather straps in stock. A color change is possible! Feel free to contact us.

No it is not. You will receive a screwdriver set from me with your new watch. Give me a call and we'll make the cut together.

If you don't want to do it yourself, any jeweler or watchmaker will cut it for you. This costs up to 10 euros.

Another alternative is tell me your trading scope and I
adjust the bracelet. The removed strap elements are included with the watch.

We will send your watch insured and by express. Shipping in Germany is free of charge for you. We ship "overnight" in Germany. In our delivery times, we give 3-5 working days - always depending on the form of payment.

We have had good experiences with our delivery services "UPS/Fedex/Parcel Broker". We have been working with the shipping companies for over 15 years.

You will receive a tracking number from us via e-mail, which will show you where your watch is.

We refuse to work with DHL, Hermes or DPD, as these watches do not insure. More information at watches24.com/delivery times .

We deliver quickly if the interaction "payment - shipping" works. In our shop we speak of a delivery of 3-5 working days throughout Germany and 5-7 working days for other countries.

More information watches24.com/delivery-times-shipping

Watches that you bought from us in the shop enjoy a 14-day right of return. Provided that you handle the watch with care - i.e. the watch has no signs of wear or the bracelet is sweaty/damaged.

You can find out how to revoke this at the following link watches24.com/widerruf .

One last request: do not send the watch back to us freight collect!

We take your personal data seriously and comply with the applicable data protection law. Detailed information can be found under the following link watches24.com/datenschutz .

We would like to pick out two points in advance:

1. If you use the contact form on our website, your consent is required in advance. Once the request has been completed, we will delete your data.

2. If you buy or sell a watch, we need your data to fulfill our contractual obligations. These are: correspondence with you, shipping the goods, processing, payment, invoicing or also for processing any warranty claims.